Return / Refund Policy

Effective Date: March 20th, 2024

Thank you for choosing Gainkit for your gaming needs! We are committed to ensuring your satisfaction and providing you with a hassle-free experience.

• 1. Refund Eligibility
  • Gold purchases are eligible for a refund if the Gold remains unused and the request is made within 30 days of purchase.
  • If Gold has been used to purchase a product or service, a refund may be issued only in cases where the product or service was faulty or invalid.
• 2. Return Eligibility for Skins/Games/Gifts
  • Products are eligible for a return if:
    • The product is faulty or invalid.
    • The product request is initiated within 30 days of purchase.
  • Product must not have been used, applied, or transferred to another person.
• 3. Initiating a Refund or Return

  To request a refund or return:

  • Send an email to return@gainkit.com within the eligible time frame.
  • Include the following details in your request: Your order number; the product (gold or Product) you are requesting a refund or return for; a detailed explanation of the issue or reason for the request.
• 4. Refund Process
  • Refunds for approved requests will be issued to the original payment method used during the transaction.
  • Refunds are processed within 1-3 business days.
• 5. Changes to the Refund and Return Policy
  • Gainkit reserves the right to modify this policy at any time without prior notice. Updates to the policy will be posted on this page, and it is your responsibility to review the terms periodically.
• 6. Contact Information

  For any questions or assistance, our support team is here to help:

  • Email: info@gainkit.com
  • Support Panel: Available through your account dashboard on our website.